Support


Support Options:

Email Support:Support

All users receive free email support, however, the support queue is attended on a priority order of (1) Enterprise clients (2) premium users, and (3) free users. To help us assist you better, please be very detailed about your support questions.

 

Phone Support:

Phone support is only available to Enterprise Clients that have purchased that option.

 

Online and Live Support:

Live support via screensharing is only available to Enterprise Clients that have purchased that option.

 

Onsite Support:

On-site support is only available to Enterprise Clients that have purchased that option.

 

 

Send us your support question or visit our extensive knowledge base.

 

 

Fantastic Support :

 

Thank you all so much. We are constantly impressed by your quick response and resolutions.

– Jimmy Rico, Educational Technology Center, Texas State University

“You folks are awesome! Thank you for your GREAT SUPPORT and product…You’re one in a million!!!!!”

– Henri J. Blits, Faculty, Emeritus College/Santa Monica College

“RCampus Support has been such an excellent change for the Business Seminars Program that I oversee at Santa Ana Community College in Southern California. … their system is straight-forward, easy to become accustomed to and the RCampus team is ALWAYS available for assistance, support and guidance.”

– Dianne M. Freeman, Coordinator, PSI Business Seminars/Santa Ana College

“RCampus is amazing! I just love how easy it is to use. The customer support is awesome too! I have already begun to tell others about it. THANKS!”

– RCampus User

“The timely matter in which you reply [to support questions] is amazing, I would just like to say that …”

– RCampus User

“You guys are amazing! Me, as well as some of my other club members are so impressed by your customer service.”

– RCampus User